As part of a recent strategic partnership, hosting services formerly provided under the Hard Drive Hotel brand are now proudly supported and operated by DigiTimber, a nationally recognized provider based in Spokane, Washington. This transition marks a significant step forward in ensuring the long-term stability and performance of your hosting environment. DigiTimber’s reputation for reliable infrastructure and forward-thinking service delivery aligns perfectly with the values and expectations that Hard Drive Hotel customers have come to appreciate.

This collaboration brings new opportunities to enhance the hosting experience through modernized systems, improved efficiency, and future-ready capabilities. While the core of your services will remain intact, you can look forward to added benefits as DigiTimber integrates its expertise and best practices into the platform. Our shared goal is to make this a smooth evolution that preserves what works—and improves what can. We’re excited about the road ahead and the new value this partnership brings to your digital presence.

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SO, WHY HARD DRIVE HOTEL?

Experienced support team

Our 24/7/365 support team is dedicated to managing your hosting environment. Each of our support team members have spent a number of years in the industry, including many members with 25+ years of experience supporting hosting providers. Their experience has provided them the opportunity to gain knowledge in range of configurations and hosting solutions. Their knowledge is beneficial to our clients as they can help create custom solutions for your unique configuration and hosting needs.

High quality equipment

Ensuring your solutions retain their uptime requires high quality equipment. We work with a number of hardware vendors to provide clients with high quality, new hardware. In the rare event the hardware was to experience a failure, inventory is kept onsite to ensure replacement is readily available to get your services back online as quickly as possible.

We build reliability

Controlling our own network, purchasing high quality equipment, and employing experienced support team members are only a few examples of how we have built reliability into our systems. We understand if your web services are down, your business is down.

Redundancy, redundancy, redundancy...

Redundancy is the key to maintaining uptime. We strive to ensure there is no single point of failure among any system within our network. In almost all instances, we even have a backup to our backup. We understand there is always a risk for failure, but we also understand if you take precautions and build redundancy into your systems the risk for failure is greatly diminished.

Royal Oak, MI data center!

Our data center in Royal Oak, Michigan was built with redundancy in mind, we have multiple generators, redundant power sources, multiple network carriers, etc. Our data center allows us to control the entire network and services that support the network and your servers. By having these redundancies in place and the backing of our support team extensive knowledge and expertise, we have maintained greater than 99.9% uptime since opening in April 2008.

SO, WHY HARD DRIVE HOTEL?

Our Partners